Delivery Guide

Exquisite Collections Products

Total Delivery Time = Processing Time + Delivery Time

Processing Time

According to different products, there are different processing times. You can see more details as followings:

• Standard Order: It will take 5-7 business days to produce wigs and hair extensions.
• Lace Front Wigs Order: It will take 13-15 business days to produce your wigs.
• Full Lace Wigs Order: It will take 15-20 business days to produce your wigs.
• Monofilament Wigs Order: It will take 29-33 business days to produce your wigs.

Delivery Time

It will take 2-3 business days for you to receive your items.

Delivery Methods

We will deliver your order via DHL/ RPX/UPS. Our customer service department may need 1-2 business days to process your order, according to credit card approval, address confirmation, and availability of our products.

Order Tracking

The tracking No. of your parcel will be sent to you after your order is delivered. You may use it to check the status of your order online.

https://www.ups.com

http://www.dhl.com/en/express/tracking.html

https://www.rpxonline.com/

Delivery Charge

Normally, our postage is $10 per order. You can enjoy free shipping for any orders over $99. Pay attention to that we are not responsible for any duty or tax which will be charged by customs for international express. If there is any duty or tax which charged by local customs, buyer should pay this duty or tax so that receive parcel from customs. The refund cannot be issued if buyer refuses to pay it.

Note

we cannot ship via a traceable method to any post office boxes. Delivery time cannot be guaranteed nor can the package be tracked. We encourage all deliveries be made to a physical address so packages can be tracked.